How Dispatcher works
flowchart LR
A[Inbound Call
Customer] --> B[Your AI Voice
GHL, Vapi, Bland, Retell]
B --> C[Dispatcher
Middleware]
C --> D[Jobber]
C --> E[HouseCall Pro]
C --> F[ServiceTitan]
Voice Layer
Section titled “Voice Layer”Your AI voice platform handles the live conversation. You control prompts, qualification flow, and customer experience.
Dispatch Layer
Section titled “Dispatch Layer”Dispatcher receives structured dispatch requests, validates required inputs, and orchestrates scheduling + booking against your connected FSM.
FSM Layer
Section titled “FSM Layer”Your field service platform remains your system of record. Dispatcher reads availability and writes job/customer updates based on the request.
Why This Model Works
Section titled “Why This Model Works”Dispatcher is voice-platform agnostic and FSM agnostic, so you can mix and match providers while keeping one consistent dispatch workflow.