Webhook Integration Guide
Webhook Integration Guide
Section titled “Webhook Integration Guide”Webhook Basics
Section titled “Webhook Basics”Dispatcher receives dispatch requests via HTTP POST webhooks.
When your voice agent has enough details to dispatch, it sends the call data to Dispatcher.
Your Webhook URL
Section titled “Your Webhook URL”Configure one or both of these endpoint patterns, based on your platform:
https://app.hiredispatcher.com/api/webhooks/ghlhttps://app.hiredispatcher.com/api/webhooks/vapihttps://app.hiredispatcher.com/api/webhooks/blandhttps://app.hiredispatcher.com/api/webhooks/retell/function-callhttps://app.hiredispatcher.com/api/webhooks/retell/call-complete
Find your platform-specific mapping in Dashboard → Configure → AI Voice.
Minimum Required Data
Section titled “Minimum Required Data”- Caller phone number
- Service requested
- Preferred date and/or time
Helpful Optional Data
Section titled “Helpful Optional Data”- Caller name and email
- Service address
- Urgency (
routine,urgent,emergency) - Call notes
- Platform call ID for idempotency